TwinsAI Product Release Notes - Week 19, 2025
We're excited to announce our latest product updates! This release includes several enhancements to the Autodialler, Assistant Page, and other key areas of the TwinsAI platform designed to improve your productivity and customer engagement.
New Features Released May 6, 2025
| Feature | Page | Description |
|---|---|---|
| Parallel Voicemail | Autodialler | Send voicemails to multiple recipients simultaneously through the Autodialler, improving outreach efficiency. |
| OCP View | Desktop App< Autodialler | Access a comprehensive view of contacts and their activities, including contact details and interaction history (calls, notes, SMS). |
| Open Contact's LinkedIn | Autodialler | Access prospects' LinkedIn profiles directly from the Autodialler interface with a single click. |
| Inbound Agent | Assistant Page | Create AI agents that answer calls and engage in conversations with prospects, providing 24/7 coverage without human intervention. |
| AI Call Transfer | Assistant Page | Enable your AI agent to transfer calls from prospects to live sales agents when human assistance is needed. |
| Default Prompt | Assistant | New users without a website URL will receive a default prompt to facilitate context-aware AI conversations. |
| Transcript Box Improvements | Onboarding | Fixed-height transcript box with a visible timer during interviews, preventing UI shifts and showing anticipated duration. |
| Display Contacts from CSV | Contacts | View uploaded CSV contacts directly on the contacts page for immediate access and management. |
| Setup Call Forwarding | Users | Configure call forwarding for outbound numbers to route inbound calls to your preferred phone number. |
| Connect to CRM or OCP | Desktop App | Users can now connect to either CRM or OCP systems (not both simultaneously). |
Need help? Contact our support team at support@twinsai.com