---
title: May 2026 Release Notes
description: TwinsAI's April 2026 release notes — audio noise filtering, transcript to OCP, redesigned call outcome panel, and reliability fixes.
---

[Skip to content](https://support.twinsai.com/may-2026-release-notes-0#main-content)

English - United States

Show submenu for translations

[![twinsai-horizontal-logo-300x84](https://support.twinsai.com/hs-fs/hubfs/twinsai-horizontal-logo-300x84.png?width=143&height=40&name=twinsai-horizontal-logo-300x84.png)](https://www.twinsai.com)

Open main navigation

Close main navigation

- English - United States
  
  Show submenu for translations
- [Contact us](https://www.twinsai.com/contact)

[Contact us](https://www.twinsai.com/contact)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [TwinsAI Help Docs](https://support.twinsai.com/?hsLang=en-us)
2. [Features](https://support.twinsai.com/features?hsLang=en-us)

# May 2026 Release Notes

## What's new in TwinsAI for May 2026; inbound calling, Apollo CRM integration (not just data anymore), Smart Lists framework, dialer in-call upgrades, Detection V7,  and lot's of fixes.

### v2.1173.0 — May 25–31, 2026

#### New Features

- **Call Tasks smart lists** — Call Tasks now drive automated smart lists for Apollo, Close, and Hubspot.
- **Unified CRM Call Tasks** — Call Tasks now work the same way across HubSpot, Apollo, and Close, with callback-date filtering, auto-close on completion, and a log tracker for visibility (Salesforce and other supported CRMs are coming soon).
- **CRM sync status indicators** — TwinsAI's contact repository (OCP) activity rows now show sync status with HubSpot/Apollo/Close, and let you manually resubmit failed syncs (Salesforce and other supported CRMs are coming soon).
- **No-Assistant: parallel call to 4 numbers** — extends the parallel-dialing capacity for No-Assistant calls.

#### Bug Fixes

- Fixed inbound calls answered by the AI assistant being stuck in `NO_ANSWER` instead of `ANSWERED_CONNECTED`
- Fixed AI rejoin behavior after assistant removal.
- Fixed post-call transcription hallucinating dialogue on very short / silent audio (v2.1173.1).
- Fixed AI not leaving voicemails at the correct time (originally shipped May 22 as v2.1152.2 hotfix — restated here for the weekly summary).

### v2.1152.x — May 18–24, 2026

#### Improvements

- **CRM Smart Lists grouped by provider** — HubSpot / Apollo / Close groupings in the list picker for easier navigation.

#### Bug Fixes

- Fixed Close CRM sync creating duplicate contacts for the same provider record (v2.1152.1 hotfix).
- Fixed AI not leaving voicemails at the correct time (v2.1152.2 hotfix; also rolled forward into v2.1173.0 above).

### v2.1152.0 — May 11–17, 2026

#### New Features

- **Smart Lists framework:** with Call Back smart list and HubSpot Call Tasks smart lists — automated, criteria-driven contact lists.
- **Dialer in-call state enhancements:** a set of in-call UX upgrades including a new in-call notes area and richer in-call state controls.
- **HubSpot Call Tasks:** TwinsAI now supports HubSpot call tasks for customers using HubSpot. You can watch a [video on how this works here](https://www.loom.com/share/56c5d7cf6f17480e98998679cde80e8f).

#### Improvements

- **Faster Close CRM sync:** switched to bulk lead enrichment for quicker contact sync.

#### Bug Fixes

- Fixed Last Activity sorting for dialing.
- Addressed the issue with the call outcome box not appearing after calls with No-AI Audio Assistant .
- Fixed issue with needing to scroll to the bottom of the Contact List before the typeahead search would work.
- Fixed Apollo / Outreach syncing phoneless contacts as undialable rows.

### v2.1133.0 — May 4–10, 2026

#### New Features

- **Multi-CRM support**: connect Apollo alongside HubSpot/Close/Salesforce, etc.
- **Inbound calls during an active dialing session:** the dialer now accepts inbound calls while you’re in an active outbound session. If a caller dials a number assigned to a User, then only that person's phone will ring. If a caller dials an unassigned number, then all logged in User's will receive an inbound ring.
- **Pre-connect softphone to all parallel call conferences:** TwinsAI now connects Users instantly when a parallel dial is answered, with no delay.
- **Detection V7:** improved human detection for AI call screeners and other detection refinements for better call answering routing.

#### Improvements

- **Auto Call Outcome: “Mailbox Full”:** automatically detected and tagged.
- **Inbound assistant name in post-call summary email:** emails now identify which inbound assistant handled the call.
- **Close: contact number dial-by-priority:** calls now dial Mobile → Direct → Office → Home → Other in order.
- **Real-time contact list refresh:** contact lists now update live without a manual refresh.
- **Phone-number uniqueness handling:** for org/lists that have multiple contacts with the same phone number.

#### Bug Fixes

- Fixed Default Sort and Sort by Last Activity in the Dialer.
- Updated the Dialing Sessions time calculation.
- Addressed an issue where parallel VM status would get stuck from time to time.
- Fixed Inbound Forward when an assigned assistant is deleted/inactive (now skipped instead of failing).
- Fixed outbound API calls ignoring voicemail / fax / IVR detection.
- Fixed HubSpot inbound call logging: correct direction + owner mapping.

### v2.1109.0 — April 27 – May 3, 2026

#### New Features

- **Auto-feedback generation:** automatically generated feedback / AI-tagged call outcomes after each call.

#### Improvements

- **User filter on Organization Call Logs:** filter call logs by individual user.

#### Bug Fixes

- Fixed parallel No-Assistant calls (parallel-4) not hanging up on voicemail.
- Fixed HubSpot calendar booking failing when the contact has no email.
- Fixed Conversation Cards not appearing when no AI assistant is used.
- Fixed quoted-text color in Conversation Cards.

- [Features](https://support.twinsai.com/features?hsLang=en-us)
- [Integrations](https://support.twinsai.com/integrations?hsLang=en-us)
- [Support](https://support.twinsai.com/support?hsLang=en-us)

[![TwinsAI Horizontal Logo](https://support.twinsai.com/hs-fs/hubfs/twinsai-horizontal-logo-130x42.png?width=130&height=42&name=twinsai-horizontal-logo-130x42.png "TwinsAI Horizontal Logo")](https://www.twinsai.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, TwinsAI, Inc.