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Connecting Salesforce CRM with TwinsAI Application

Step 1: Log into TwinsAI and Salesforce

  • Ensure you are logged into your TwinsAI application.
  • Log into your Salesforce account.
  • Use the same browser for both logins (e.g., Chrome, Edge, Safari).


Step 2: Access Settings in TwinsAI 0:16

  • Go to the top right corner of the Twinslay application.
  • Click on your profile icon.
  • Select 'Settings' from the dropdown menu.


Step 3: Navigate to Integration Tab 0:29

  • In the Settings menu, click on the third tab labeled 'Integration'.


Step 4: Connect Salesforce 0:39

  • Scroll down to find the Salesforce section.
  • Click on 'Connect Salesforce'.
  • Log into your Salesforce account if prompted.


Step 5: Confirm Connection 0:48

  • Return to your profile and go back to 'Settings'.
  • Navigate to the Integration tab again.
  • You should see a 'Disconnect' button under Salesforce, indicating a successful connection.


Step 6: Sync Contacts from Salesforce

  • To view your Salesforce contacts, go to either the 'Contacts' or 'Audit' section in Twinslay.
  • Click on 'Sync Contacts'.


Step 7: Access Your Contact List 

  • Click on the contact list to see your Salesforce contacts.
  • Select any contact and click on 'Get List' to retrieve your contacts from Salesforce.

Link to Loom

https://www.loom.com/share/bc2e83c83a4c44ee82c1a8b48d43a20f