---
title: How to Purchase and Assign Phone Numbers in TwinsAI
description: "Internal Article Title: TwinsAI Billing: Purchasing and Assigning Phone Numbers\nPublic Page Title: How to Add Phone Numbers and Increase Capacity in TwinsAI\nURL Slug: add-phone-number-increase-capacity\nMeta Description: Learn how to purchase phone number bundles and assign new numbers to your TwinsAI account. Essential for setting up Smart Dialing and number rotation.\nCategory: Account & Billing\nSub-category: Phone Management\nKeywords: TwinsAI, Phone Capacity, Buy Phone Number, Smart Dialing, Stripe Payment, Communication Settings, Number Rotation"
---

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# How to Purchase and Assign Phone Numbers in TwinsAI

This guide will walk you through increasing your phone number capacity and assigning a specific phone number to your account. This is the first step toward utilizing features like Smart Dialing (automatic number rotation).

### **Phase 1: Purchasing Number Capacity**

Before selecting a specific phone number, you must first purchase a "bundle" or capacity slot for it in your Billing Settings.

1. **Navigate to Settings:**From your main dashboard, go to your **Profile** and click (the circle with your initial in it in the bottom left hand of the app), then select **Settings**.
2. **Locate Account and Billing:**Once in Settings, look for the **Account and Billing** section. Scroll down until you see your current phone number capacity.
3. **Select a Bundle Options:**Click on **Bundle Options**. Here, you can select how many numbers you wish to add to your plan (e.g., a bundle of 5 numbers).  
   *Note: You will see the monthly cost associated with the bundle size you select.*
4. **Complete Payment:**You will be redirected to a **Stripe** payment page. Enter your credit card information to finalize the transaction.
5. **Verify Capacity:**After payment, you will be redirected back to TwinsAI. Check the **Account and Billing** section again to confirm that your capacity has increased (e.g., from 1 to 2).

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### **Phase 2: Assigning Your New Number**

Now that you have purchased the capacity, you can select the actual phone number you wish to use.

1. **Go Settings -\> Communication:**Navigate to the **Communication** tab in the main menu.
2. **Add Number:**Click on the **Add New Number** button.
3. **Select Method:**Choose the **Manual** option.
4. **Search and Confirm:**Enter your desired **Area Code** or specific number criteria. Once you find the number you want, confirm the selection.

**Congratulations!** You have successfully purchased capacity and assigned a new phone number to your TwinsAI account.

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### **💡 Pro Tip: Smart Dialing**

Purchasing multiple numbers is highly recommended if you plan to use **Smart Dialing**. This feature uses number rotation to help maintain call connect rates and reputation.

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